Categories: G4S Security

G4S Security Cash Processor

We welcome applications from all suitably qualified candidates, but SA citizens will have a distinct advantage.

Effective management of the Cash Processing Centre Operations

Daily Cash Operations

Have a full end-to-end understanding of all CPC policies, processes and procedures
Comply with CPC operational and administrative procedures within defined guidelines
Ensure all staff are aware of the policies and procedures and that it is effectively implemented and adhered to
Provide management information and measurement regarding the CPC’s performance to improve profitability
Ensure effective management of daily CPC reconciliations
Effective manage the age analysis of cash processing
Authorise EFT payments (Payments files) to customers and banks
Ensure all staff have the correct tools and equipment (including stationery) to operate effectively, assisting them to adhere to processes and procedures
Ensure all equipment in the CPC is in working order and maintained as per agreement
Assist with other relevant duties and responsibilities that management may require from time to time
Ensure that all staff adhere to the uniform standards at all times

Quality Assurance of the Cash Processing Centre

Ensure that all relevant legislative requirements (SARB minimum standards) are adhered to and that Company procedures and standards (including Health and Safety, security, HR, finance and risk) are maintained.
Set and maintain acceptable standards of behavior at work by all subordinate employees, as required by G4S’s code of conduct and disciplinary code
Ensure that the general housekeeping of the branch (i.e. cleaning and maintenance) is managed daily and effectively

Initiate cost saving model and controls – Gross Margin Management

Manage relationship between actual results, budgets and delegating accountability where appropriate.
Manage Direct Wages/Overtime
Manage Overheads
Manage CPC’s profitability
Ensure that claims against the Company are prevented or minimised
Recommend capital expenditure in line with authority matrix

Effective management of Cash Centre staff within the branch

Effective Labour and Organisation

Staff turnover analysis, proper allocation of staff to positions and structure
Set and agree objectives and performance standards with staff
Monitor performance and provide feedback
Ensure the CPC is adequately staffed through effective recruitment and in line with the organisational structure
Optimise resources to meet the CPC’s operational needs
Oversee all employee records ensuring that all relevant and required documentation is on file

Training and Development

Succession Planning and Employment Equity
Determine training needs (in line with training and HR policy) for cash Centre staff. Arrange for attendance of subordinates at scheduled training interventions and coach staff as needed
Ensure all employees have attended the role specific training
CPC Manager must take ownership of personal development

Leadership

Monitor and address staff motivation levels
Set and maintain acceptable standards of behaviour at work by all subordinate employees, as required by G4S’s values, code of conduct and disciplinary code.
Ensure that all disciplinary actions are conducted in compliance with Company policies and procedures.
Hold regular staff team meetings and communicate to all staff
Ensure record keeping of all minutes of meetings
Maintain and develop sound trade union relationships

Effective management of Customer Relationships

Customer retention and customer service levels

Effective management of the Risk process and Compliance within the Cash Centre

Manage and monitor loss prevention and loss reduction controls
Ensure and monitor adherence to procedures and policies with regards to risk
Ensure the adherence and correct utilisation of company systems and procedures
Maintain and complete records of audits around risk for the CPC

Health and Safety

Participate in the design/ development/ review/ implementation and monitoring of the departmental safety plans for each year.
Participate in safety forums created by company for example safety meetings and safety talks
Report all safety incidents to the relevant people
Discuss all safety incidents
Follow-up on any activities assigned through safety meeting/committee/representative/management
Attend safety education and refresher programs
Comply with safety policies and procedures at workplace
Distribute safety information as and when required

Qualifications & Experience

Tertiary qualification in banking/financial services/general management preferred
Valid driver’s licence
A minimum of 3 years’ experience
Cash Centre Policy and procedures
Night shift processing
Relevant SARB legislation
HR Policy and procedures
Health and Safety legislation
Sound understanding of financial information