GRANTS ADMINISTRATOR (LEVEL 05) – X1 POST
Salary: R228 321 – R268 950 per annum (excluding benefits)
Location: Kroonstad Local Office (Parys)
Reference Number: SAS FS 0469/25
Closing Date: 07 November 2025
Minimum Requirements:
Applicants must hold a relevant qualification at NQF Level 6 as recognised by the South African Qualifications Authority (SAQA). Computer literacy is essential, as the role involves frequent use of electronic grant management systems and databases.
Added Advantage:
A valid driver’s licence and/or prior administrative or clerical experience within a public-service or customer-care environment will serve as an advantage.
Key Responsibilities:
The successful candidate will perform a range of administrative duties related to social grant processing and customer service within the South African Social Security Agency (SASSA). The position is focused on ensuring effective, accurate, and timely delivery of grant services to the public.
Main duties include:
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Providing frontline customer-care services to social-grant clients by responding to queries, explaining requirements, and guiding applicants through relevant procedures.
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Screening and capturing grant applications accurately on the system and conducting beneficiary maintenance functions, including updates, verifications, and corrections.
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Administering medical bookings and assessments for applicants who require medical evaluation as part of their grant-eligibility process.
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Providing off-site grant application services to clients who are unable to visit SASSA offices, ensuring inclusive service delivery across the community.
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Scanning, batching, and filing of grant documentation in accordance with established administrative controls and confidentiality standards.
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Supporting the implementation of SASSA’s service-delivery improvement initiatives, maintaining professional standards, and adhering to Batho Pele principles.
The incumbent will be expected to demonstrate excellent attention to detail, accuracy in data capturing, and a commitment to providing effective public service.
Competencies, Knowledge, and Skills:
Candidates must display:
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Strong administrative, organisational, and communication skills.
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Proficiency in Microsoft Office (Word, Excel, and Outlook).
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The ability to handle confidential information with discretion and integrity.
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Client-orientation and a commitment to delivering high-quality public services.
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Numerical accuracy, time management, and the ability to work effectively under pressure.
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Sound interpersonal skills and the ability to work within a diverse, team-based environment.
Employment-Equity Targets:
In line with SASSA’s Employment Equity Plan, preference for appointment will be given in the following order:
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African Male (first preference)
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Coloured Male / White Male / Coloured Female (second preference)
These priorities aim to enhance representivity in accordance with SASSA’s equity objectives.
Important Notes:
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Appointments are subject to a compulsory pre-employment screening process, including qualification verification, reference checks, ITC and criminal record checks, technical testing, and competency assessments.
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SASSA is committed to representivity in terms of race, gender, and disability. Candidates whose appointment promotes this objective will receive preference.
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It remains the applicant’s responsibility to have any foreign qualifications evaluated by SAQA before the closing date.
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SASSA reserves the right not to fill the post after advertisement.
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All employees are subject to compulsory security vetting upon appointment.
Application Procedure:
Applicants must submit:
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A fully completed New Z83 form, quoting the correct reference number and position title.
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A comprehensive CV clearly detailing all previous experience, duties, and dates (MM/YY) of employment, along with identity number, race, gender, and contactable references.
Please note:
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Applications sent to the wrong office will not be considered.
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Copies of ID, qualifications, and driver’s licence must be submitted only upon request.
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Failure to comply with these requirements will result in disqualification.
Submission Address:
Kroonstad Local Office Applications must be hand-delivered to:
Sasolburg Local Office
10 N.J. van der Merwe Crescent, Sasolburg, 1947
For enquiries:
Mr S.S. Selimeni – Tel: 056 216 0329
Other SASSA service points:
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Kroonstad Local Office: 28 Reitz Street, Kroonstad, 9500
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Frankfort Local Office: 22 Van Reenen Street, Frankfort
Additional Information:
Interviews may be conducted via virtual platforms, which will be communicated to shortlisted candidates. If no correspondence is received within three months after the closing date, applicants should regard their applications as unsuccessful.