Client Service Officer (UIF) – 24 Posts Available Nationwide
Salary: R269,499 per year
Job Type: Full-time, Government Post
Department: Department of Employment and Labour
✅ What You Need to Qualify
-
Minimum qualification: Grade 12 / Senior Certificate
-
Experience: None needed – perfect for entry-level job seekers
-
Must have basic knowledge of laws and policies like:
-
Unemployment Insurance Act & Regulations
-
UIF Contributions Act
-
PFMA & POPIA
-
Batho Pele Principles
-
Skills Required
-
Good communication (spoken & written)
-
Listening & interviewing skills
-
Computer literacy
-
Customer service
-
Time management & organisation
-
Professional telephone etiquette
-
Willing to learn how to use UIF systems
What You’ll Do on the Job
-
Screen clients who visit the office
-
Help process applications for UIF benefits
-
Handle and register follow-up forms for continued payments
-
Do admin work to support the office
