Clinic Receptionist – Gateway Dis-Chem Pharmacies Limited
Location: Umhlanga, KwaZulu-Natal
Type: Permanent
Posted: 17 June 2026
Closing Date: 01 July 2026
Job Overview
Dis-Chem Pharmacies is looking for a Clinic Receptionist to join their Gateway clinic team. This entry-level role is responsible for managing the front desk, coordinating patient appointments, handling administrative tasks, and providing excellent customer service to ensure the smooth running of the clinic.
Minimum Requirements
- Grade 12 / Matric (Essential)
- South African citizen
- Clear criminal and credit record (MIE clearance)
- Driver’s licence and/or own reliable transport
- Ability to work under pressure and meet deadlines
Key Responsibilities
- Register patients and assist with completing medical and medical aid forms
- Open new patient files and ensure patient information is accurate
- Schedule and manage appointments
- Process medical aid payments and authorisations
- Answer all incoming calls professionally and timeously
- Take accurate messages and forward them to the relevant staff
- Maintain patient records and confidentiality
- Keep the reception area clean and tidy
- Monitor and maintain clinic equipment, stationery, and medication stock
- Assist walk-in customers and patients in distress
- Provide relevant information and follow up on patient queries
Competencies & Skills
- Strong customer service and communication skills
- Excellent telephone etiquette
- Highly organised and detail-oriented
- Ability to work under pressure
- Professional and friendly demeanour
- Good computer literacy
Benefits
- Market-related salary
- Medical Aid
- Provident Fund
- Staff discount account
Special Conditions
- Dedicated workstation – sitting at a desk for most of the day
- Must be available to start as soon as possible
This is a great opportunity for a well-spoken, organised individual who enjoys working with people in a healthcare retail environment.
Short Shareable Message:
Dis-Chem Gateway (Umhlanga) is hiring a Clinic Receptionist!
Requirements: Matric + clear criminal & credit record. Driver’s licence an advantage. Duties: Patient registration, appointment scheduling, switchboard, medical aid admin & excellent customer service.
Closing Date: 01 July 2026