Shop Assistant / Cashier (P27) – Northgate (Job ID: 1022)
Location: Northgate Mall, Johannesburg
Job Type: Temporary (P27 role)
Response Time: Applications are usually responded to within one week.
Introduction
Are you passionate about customer service, retail, and working in a fast-paced environment? Ackermans Northgate is offering an exciting opportunity for energetic and motivated individuals to join the team as a Shop Assistant / Cashier (P27). The primary purpose of this role is to deliver an exceptional shopping experience by assisting with stock replenishment, merchandising, store housekeeping, and efficient processing of transactions at the tills.
This is an ideal opportunity for individuals who are self-driven, enthusiastic, and ready to thrive in a dynamic retail environment. If you are committed to building a career in retail and enjoy working directly with customers, this role will provide a platform for personal growth and future development.
Key Responsibilities
The Shop Assistant / Cashier (P27) will play a vital role in ensuring smooth store operations and delivering high standards of customer service. Responsibilities will include:
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Customer Service
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Provide a friendly and professional shopping experience for all customers.
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Assist shoppers in locating products, sizes, and promotions.
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Handle customer queries and complaints courteously and effectively.
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Consistently demonstrate a helpful, approachable, and service-driven attitude.
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Cashier Duties
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Process cash, card, and lay-by transactions efficiently and accurately.
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Handle customer refunds according to company policies.
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Report discrepancies, errors, or unusual activities to the supervisor promptly.
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Perform till balancing at the end of shifts to maintain accurate records.
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Merchandising and Stock Management
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Ensure stock is correctly priced, clearly displayed, and available on the sales floor.
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Participate in restocking and maintaining attractive displays in line with store promotions.
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Assist in housekeeping duties to maintain a clean and organised store environment.
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Keep up to date with current promotions and product knowledge to better assist customers.
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Risk and Security
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Ensure products are tagged in line with company policy to minimise loss.
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Be vigilant for shoplifting, fraudulent activities, and suspicious behaviour.
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Report any concerns immediately to management.
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Actively participate in scheduled stock takes to support inventory accuracy.
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Ackermans Values & Compliance
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Consistently uphold Ackermans values, policies, and standard operating procedures.
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Contribute to a positive, team-oriented culture.
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Demonstrate professionalism and integrity in all aspects of work.
Knowledge, Skills & Experience
Essential Skills:
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Strong customer service orientation with the ability to engage and assist customers positively.
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Excellent communication skills (fluency in English required; additional languages advantageous).
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High energy levels, motivation, and the ability to work in a fast-paced retail environment.
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Tenacity, resilience, and the drive to meet store performance standards.
Experience:
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Previous retail or cashier experience will be advantageous, though not essential.
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Experience in customer service or sales environments is highly beneficial.
Personal Attributes
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Passionate about retail and customer satisfaction.
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Reliable, punctual, and able to work shifts, weekends, and public holidays.
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Strong sense of responsibility, honesty, and attention to detail.
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Team player with the ability to work collaboratively and support colleagues.
Why Join Ackermans?
Working as a Shop Assistant / Cashier (P27) at Ackermans provides an opportunity to learn and grow in one of South Africa’s most recognised retail brands. You will gain valuable retail experience, develop customer service and merchandising skills, and work in an environment that values teamwork and commitment.
This role is particularly suited to individuals looking for a stepping stone into the retail industry, where hard work and dedication can open doors to permanent positions and career progression.
Conclusion
The Shop Assistant / Cashier (P27) position at Ackermans Northgate is more than just a temporary role—it is a chance to demonstrate your passion for retail, your ability to deliver excellent service, and your drive to succeed in a vibrant and customer-focused environment.
If you are motivated, enthusiastic, and ready to make a difference in customers’ shopping experiences, we encourage you to apply for this exciting opportunity today